Zendesk vs Intercom: An Honest Comparison in 2024 While no area of concern really stands out, there are some complaints about the company’s billing practices. For standard reporting like response times, leads generated by source, bot performance, messages sent, and email deliverability, you'll easily find all the metrics you need. Beyond that, you can create [...]
A short history of the early days of artificial intelligence Open University Long before computing machines became the modern devices they are today, a mathematician and computer scientist envisioned the possibility of artificial intelligence. Fortunately, the CHRO’s move to involve the CIO and CISO led to more than just policy clarity and a secure, responsible [...]
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